Contact Us

Hertz is committed to providing our customers with the highest level of service. Please see below for the options available which we can assist you.

Contact Us

Have a question? Find an answer by visiting the link below.

Search Frequently Asked Questions by Keyword

Get a Receipt

If you are contacting us for a copy of a receipt from a recent rental, you can now access these at the receipt request page to save you time. 

Contact Us on Social Media

If you prefer, send us a quick message. Our friendly team is here to provide service within minutes on any questions or concerns on our social channels.

Email Us

Use the following categories below to email us regarding your questions or comments.

Lost and Found (U.S Locations)

Call Us

New Zealand

Phone Number
0800 654 321
Fax Number
+61 3 9698 2295
Hours of Operation
Mon-Fri 0:800-22:00, Sat-Sun 10:00-19:00
Customer Services:
Phone Number
0800 921 460
Hours of Operation
Mon-Fri 08:00-16:30
Hertz 24hr Roadside Assist:
Phone Number
0800 633 611 / 09 966 9973
Hours of Operation
24 hours, 7 days per week
Head Office:
Phone Number
+64 3 358 6789
Hours of Operation
Mon-Fri 08:30-17:00