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Hertz is committed to providing our customers with the highest level of service. Please see below for the options available which we can assist you.

Contact Us

Have a question? Find an answer by visiting the link below.

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If you would like to reach out to a customer service agent, please fill out a customer support form



Get a Receipt
 

If you are contacting us for a copy of a receipt from a recent rental, you can now access these at the receipt request page to save you time. 

Contact Us on Social Media
 

If you prefer, send us a quick message. Our friendly team is here to provide service within minutes on any questions or concerns on our social channels.
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Use the following categories below to email us regarding your questions or comments.


Lost and Found (U.S Locations)

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Call Us

New Zealand

Reservations:
Phone Number
0800 654 321
Fax Number
+61 3 9698 2295
Hours of Operation
Mon-Fri 08:00-21:00, Sat-Sun 10:00-18:00
Customer Services:
Phone Number
0800 921 460
Email
nzhertzcustserv@hertz.com
Hours of Operation
Mon-Fri 08:00-16:30
Hertz 24hr Roadside Assist:
Phone Number
0800 633 611 / 09 966 9973
Hours of Operation
24 hours, 7 days per week
Head Office:
Phone Number
+64 3 358 6789
Hours of Operation
Mon-Fri 08:30-17:00
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